Open Access Research Article

PUBLIC TRUST IN THE CRIMINAL JUSTICE SYSTEM IN INDIA: AN EMPIRICAL STUDY OF ACCOUNTABILITY, FAIRNESS AND ACCESS TO JUSTICE

Author(s):
M. MOHAMED ISMAIL
Journal IJLRA
ISSN 2582-6433
Access Open Access
Volume 3
Issue 6
DOI https://www.doi-ds.org/doilink/09.2026-92588573/PUBLIC TRUST IN THE CRIMINAL JUSTICE SYSTEM IN IND

Abstract

Abstract
Public trust is vital to the legitimacy and healthy functioning of any criminal justice system. This article explores public trust in India based on an empirical investigation of 126 people asked what they thought about the new criminal law regime following the introduction of the Bharatiya Nyaya Sanhita, 2023, Bharatiya Nagarik Suraksha Sanhita, 2023 and Bharatiya Sakshya Adhiniyam, 2023. A study measures four interrelated dimensions – fair play, accountability, accessibility of justice and institutional trust.
The findings indicate a significant discrepancy between citizens’ normative beliefs about the values of criminal justice, and perceptions of performance of institutions.
Whereas, almost 9 out of 10 people in a study believed officials should be held accountable and just about 3 out of 4people said criminal case should be resolved on facts, only one-sixth thought that police are able to conduct criminal probes impartially, and little less than quarter were in favour of courts conducting proceedings fair’’. Overall, about a quarter believed in our criminal justice system, but 8.5 out of 10 people also believed delay in criminal case proceedings reduces public trust. The study further observes that most of those surveyed did not have adequate knowledge of existing complaint channels and that such lack of knowledge was not significantly related to the education level of the individual. Such analyses did not find any strong relation between overall confidence and various demographic variables, leading to a conclusion of the presence of a delivery deficit instead of a values deficit.
The article discusses ways in which public trust may be re-established by means of effective implementation of procedures to enhance accountability and fair justice delivery, better accessibility of grievance mechanisms, and more visibility to legal services and client-sensitive approaches.
Even though with its limited non-probability sample generalising findings for India or Tamil Nadu is not possible, the paper suggests the practical value and necessity of conducting studies to highlight the differences between ideals professed in Constitution and experience of the people with criminal justice system.
 

Published Paper

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Author Details

Authors: M. MOHAMED ISMAIL
Registration ID: 1013099 | Published Paper ID: IJLRA13099
Year: Sep-2026 | Volume: 3 | Issue: 6
Approved ISSN: 2582-6433 | Country: Delhi, India
Page No.: 29-47

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International Journal for Legal Research and Analysis

  • AbbreviationIJLRA
  • ISSN2582-6433
  • AccessOpen Access
  • LicenseCC 4.0

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