Open Access Research Article
PUBLIC AWARENESS OF CONSUMER RIGHTS: A STUDY IN CHENNAI
Abstract
Consumer protection is important in
markets involving retail purchases, digital commerce, financial services,
transport, food products and other services. This journal examines public
awareness of consumer rights in Chennai through two methods: doctrinal analysis
of the Consumer Protection Act, 2019 and related official resources, and a
proposed non-doctrinal questionnaire study. To demonstrate the intended
analysis, it includes a clearly labelled illustrative dataset of 100
respondents, frequency tables, percentage calculations, graphs, findings and
recommendations. The illustrative results suggest possible gaps in awareness of
statutory rights, complaint mechanisms and everyday consumer practices. These
figures are a model for analysis only and must not be described as actual
survey results unless verified by fieldwork.
Published Paper
Author Details
Authors: ARULRAJ PRegistration ID: 1013386 | Published Paper ID: IJLRA13386Approved ISSN: 2582-6433 | Country: Delhi, IndiaPage No.: 1426- 1440
Article Information
PUBLIC AWARENESS OF CONSUMER RIGHTS: A STUDY IN CHENNAI
Authors: ARULRAJ P
- Journal IJLRA
- ISSN 2582-6433
- Volume 3
- Issue 7
About Journal
International Journal for Legal Research and Analysis
- AbbreviationIJLRA
- ISSN2582-6433
- AccessOpen Access
- LicenseCC 4.0
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