Whistleblowing as a Method of Corporate Governance: A Critical and Comparative Analysis (By - Padma Singh)
Whistleblowing
as a Method of Corporate Governance: A Critical and Comparative Analysis
Authored By - Padma Singh
Abstract
Robust whistleblowing policies are good tool for corporate governance of
a company but it can also lead to deficiency of trust and relations between
various members of the company and the board and other interested parties. The
information with the companies is very sensitive and needs to be duly
protected. Although it seems to be a good measure, it comes with its own foes.
This paper aims to explore the policies relating to corporate whistleblowing
and implementation by the company to optimize corporate governance. The
possibility that whistleblowing policy can also be looked at critically and
exploring its criticisms. This also discusses that whether Corporate Governance
failures responsible for increasing corporate fraud in India.While providing an overview of
whistleblowing ideology in corporate management, the article also considered a
proposal that may be created to adopt a whistleblowing procedure in the
country. The purpose of whistleblowing in this context is to create a
systematic framework for stronger corporate governance regulations, hence
whistleblowing in general laws is only briefly discussed while focusing on
whistleblowing in corporate entities. It has been further suggested that strong
internal channels should be made and whistleblowing should be kept as a last
resort. There is also a question of
ethics and morality, which of course is very subjective in nature. It has been
continuously asked that whether whistleblowing will stand on moral grounds. The
answer is both affirmative and negative in some aspects. The paper also deals
with how it has failed to achieve the smooth flow of information between the
board and the management. The present study will be focusing on doing a comparative study of the
current legislative framework regarding corporate whistleblowing protection in
India and in the U.S.A..
Key words- Whistleblowing, Corporate Governance,Companies
(Auditor's Report) Order, 2020 ("CARO 2020"), The Companies Act,
2013, the Securities and Exchange Board of India (Listing Obligations and
Disclosure Requirements) Regulations, 2015 (“LODR”)
Introduction
Transparency and accountability have
been held of considerable interest in the corporate culture and has grown
interest in public life as seems like a requisite in these modern times.
Whistleblowing is considered to be a technique which helps in ‘blowing the
whistle’ as the name suggests of the frauds or any illegal functioning of the
corporation. It has been favored a lot as a tool of eradicating the illegal and
fraudulent activities which are going on in the company. Whistleblowing is
limited in nature and is not at all uniform. The policies differ from company
to companyas there are no set laws in India for corporate whistleblowing.
Corporate whistleblowing forms an important
part of the corporate governance. It aims to create transparent and effective
redressal environment at any corporation. It is defined as the warning that
employees provide to the corporation about the misconduct that exists within an
organisation or an illegal act. It can be understood as an effort that is made
by the existing or former employee of an association or a corporation or the
public regarding certain wrongdoings on the part of the company that is hidden
by the company. It can also be defined
as the disclosure by a current or a former employee of the illegal or the
illegitimate practices in an organisation to the person in authority in an
organisation or outside of it also who is having the power to take further
action on it.
Whistleblowing is an effective method for
ensuring corporate governance in today’s business environment. Corporate governance can be effectively
implemented in any organisation by ensuring the independence of board, appointment
of auditors, shareholder activism, and redressal of independent complaints, and
ensuring protection is provided to whistleblowers. The International Labour
Organisation defines whistleblowing as the reporting of illegal, dangerous or
unethical practices of the employers by the employees or former employees.
The need for corporate governance is also more
in today’s times because it helps in ensuring that there are less instances of
corruption and there is effective regulation and it also clearly defines the
duties of every officer of the company and encourages them to keep in mind
these duties while performing their functions. The main principle behind the
corporate governance is ensuring the protection of the interests of the
shareholders as they are the true owners of the corporation. It includes in
itself the ethical business conduct that must be followed by a company and the
division between the private and corporate funds in the affairs of the
management of the company so as to ensure the benefit of shareholders.
The need for an effective corporate
whistleblowing policy also becomes important because it can
act as a means to avoid larger catastrophes
and it also helps in ensuring trust amongst the important counterparts in a
company and creating a transparent environment and also instilling a sense of
protection in the minds of the person who come forward to point to illegal or
improper activities in an organisation.
Over 50 countries now protect
whistle-blowers. Others have adopted protections through labour legislation or
public employment guidelines. Few countries have comprehensive whistleblowing
legislation. On the one hand, they try to change the culture of organisations
by making it acceptable and facilitating the disclosure of information about
negative activities such as corruption and mismanagement; on the other, they
try to protect people from being sanctioned for disclosing information. It's
hard to tell if these laws function. Few cover the entire public sector or
certain sorts of misbehaviour. In most nations, there is ample evidence of
retaliation against whistle-blowers, which causes many workers to remain
silent.
Source- The Economic Times
Concept Of Whistleblowing
As in soccer, the word
whistle-blowing derives from the official signalling a foul by blowing a
whistle. The whistle would notify both law enforcement and the public to
danger. A member or former member of an organisation who blows the whistle on
misconduct inside or by the organisation. Consider some key definitions of
whistleblowing:
1)
Boatright-“Whistle-blowing is the release of information by a member or
former member of an organization that is evidence of illegal and/or immoral
conduct in the organization that is not in the public interest.” [2]
2)
Sekhar- “an attempt by an employee or a former employee of an
organization to disclose what he proclaims to be a wrongdoing in or by that
organization.”[3]
3)
Koehn- “Whistle-blowing occurs when an employee informs the public of
inappropriate activities going on inside the organization.”[4]
4)
R. M. Green - “A whistle-blower is an employee who, perceiving an
organizational practice that he believes to be illegal or unethical, seeks to
stop this practice by alerting top management, or, failing that, by notifying
authorities outside the organization.” [5]
Using the definitions above,
whistle-blowing is now defined as the voluntary disclosure of non-public
information by a current or former member of an organisation to outsiders who
can address the misconduct in the public interest. A whistle-blower is an
employee or group of employees, Directors, associates, or any stakeholder of
the firm who makes a Protected Disclosure under the company policy, according
to Indian commercial practise.[6]
Types Of
Whistleblowing
Depending on by who and to whom the wrongdoing is
disclosed, researchers have classified whistle-blowing into several types.[7]
These are:
A. INTERNAL
Internal whistle-blowing occurs when an employee
reports a misconduct to higher-ups within the firm. In this scenario, the goal
of the whistle is to have the wrongdoings examined as per the organization's
processes. Whistle-blowers usually target internal issues such as disloyalty,
bad behaviour and indiscipline.
B. EXTERNAL
When wrongdoings are revealed to the media, public
interest groups, or law enforcement agencies, this is known as external
whistle-blowing.While some support outside whistleblowing, others reject it due
to employee morale and loyalty to their employer.
C. ALUMNI
A former employee of the organisation acts as a
whistle-blower.
D. OPEN
Open whistle-blowing is when the whistle-identify
blower's is revealed.
E. ANONYMOUS
Anonymous whistle-blowing refers to non-disclosure of
the whistle-identity. blower's
F. PERSONAL
Personal whistle-blowing occurs when an organization's
wrongdoings hurt an individual directly. While not ethically justified, it is
desirable when one's freedom, dignity, or esteem are under jeopardy.
G. IMPERSONAL
Harming others is called ‘impersonal whistle-blowing.'
H. GOVERNMENT
The act of revealing wrongdoings or unethical conduct
by government personnel is known as government whistle-blowing.
I. CORPORATE
The act of revealing wrongdoings in a firm, company or
corporation is known as corporate whistle-blowing.. Corporate whistle-blowers
can assist prevent, stop, or remedy various actions. Even at the highest
echelons of corporate management, waste, fraud, abuse, and corruption are
commonplace. Become a corporate whistle-blower to save hardworking taxpayers
from corporate greed.
Examples of common corporate fraud include: falsifying
quarterly earnings or liabilities, using high-risk accounting processes,
misleading the board of directors or shareholders. Cost/expense/corruption
reporting fraud Corporate waste, Tax evasion, Wage and hour abuse by
corporations.
Essentials Of Whistleblowing
The following are some key qualities to notice in the
above whistle-blower definitions.:
Simply
expressing public dissatisfaction with an employer without having all of the
facts is not enough to constitute a whistle-blower. Whistleblowing entails the
public disclosure of criminal activity.As a result, blowing the whistle is
distinct from raising the alarm in that the former involves disclosing information
that the general public is not aware of because it has been concealed, whereas
the latter involves making an effort to bring the general public's attention to
facts that are already well-known.
B.
The Information Is Evidence Of Organizational Wrongdoing.
Whistle-blowing
is frequently used to report things that are harmful to the public interest.As
a consequence of this, elements that just affect a course of action but do not
work against the interests of the general public are almost never considered to
be "whistle-blowing”.[9]
C.
To Correct Some Wrongdoing, The Whistle Must
Be Blown With A Moral Motive.
There are many
different motivations that could lead members of an organisation to opt to go
public. As a result, information revealed to the public with the intent of
exacting revenge does not qualify as whistleblowing.[10]
D. Only An Organization's Member Or Former Member Can
Blow The Whistle Against Wrongdoing.
Whistle-blowing refers
to information regarding wrongdoings that is informed or snitched by an
internal member of an organisation. It follows that outsiders such as
journalists, social activists, political leaders, and others who blow the
whistle on an organization's wrongdoings are not regarded whistle-blowers. The
reason for this is that such informers have damaging information regarding
organisational wrongdoings and are under no responsibility to keep it private.
Employees, on the other hand, are in a distinct predicament because they are
aware of wrongdoings in their organisations while simultaneously having
commitments to them. Employees are required to follow pre-determined and
agreed-upon orders, follow defined procedures, and act in ways that
benefit the company.As
a consequence of this, blowing the whistle is an action that can take place
within an organisation.
E.
The Person At Whom The Wrongdoing Whistle
Should Be Blown Must Be Clearly Identified.
The appropriate
adjustment or correction can then be made, but only after that. Whistle blowing
is not always synonymous with providing information about misconduct to a third
party, it can also refer to ordinary snitching.[11]
F. INFORMATION ABOUT THE ORGANIZATION'S WRONGDOING MUST
BE RELEASED OUTSIDE THROUGH THE ORGANIZATION'S REGULAR COMMUNICATION CHANNELS.
Employees must follow
a set protocol in many firms to report incidents of wrongdoing to their
immediate supervisors or designated officials, such as the ombudsman of the
LIC(Life Insurance Corporation of India). Following a standard method for
reporting wrongdoings is not referred to as "whistle-blowing.".’[12]Although
blowing the whistle does not always include "going public" and
exposing misconduct outside of the organisation, it has been demonstrated that
doing so is often advantageous since it allows the information to reach the
appropriate authorities, who are then able to handle the wrongdoing.[13]
G. Information about wrongdoing must be released
voluntarily.
However, there has not
been clear distinction between information released voluntarily and forced
Legally or when subpoenaed constitute whistle-blowing or not.[14]
Stages In Whistleblowing
The 6 stages are self-explanatory. Typically these
first 5 stages are the most common[15].The
sixth stage has been added by the author since we are of the opinion that
without adequate protection the stages are incomplete.
Legislative Framework In The U.S.A
Regarding Corporate Whistleblowing
The
U.S. Congress enacted the Dodd Frank Wall Street Reform and Consumer Protection
Act in light of multiple corporate scandals that hit the investors and shook
investors’ confidence. This legislation amended the existing Sarbanes Oxley Act
to a very greater extent. The Securities Exchange Act, 1934 was amended and a
new section 21F was added which provided for Securities Whistle-blower
Incentives and Protections[16]. It
provided for Securities Exchange commission to frame a whistle blower program
whereby there is a scheme of providing financial rewards to individuals who
come forward and provide information to SEC about possible securities
violation. In pursuance of this scheme the very first award was given by the
SEC in August 2012 of $50,000 to a whistle blower whose information helped SEC
to stop an investment fraud.[17]
Protection provided under the
Sarbanes-Oxley Act, 2002-
This
law was enacted after a no. of serious corporate frauds and business abuse
became public in the early 2000s namely the Enron Scam and Global Crossing
Scam. This seriously affected the interests of the shareholders and the
reputation of the securities markets was seriously tarnished. It also raised
the question of absence of corporate governance. It came to the light that the
employees of these companies were aware of the activities but did not come
forward. This prompted the U.S.
Congress
to formulate a law which provided protection to the employees of the public
traded companies from retaliatory action if they disclosed the corporate
wrongdoings, it has been provided under S.806. The Sarbanes Oxley Act provides
protection for violations such as fraud and securities fraud. In light of the 2008 financial crisis it also
included the employees of the rating agencies or organizations such as Moody’s
Investors Service Inc. In respect of securities fraud where a company is
engaged in practices that is illegal for the securities brokers and dealers.
There is an obligation on the company that it must disclose the information
about the financial health of the company such as detailed financial statements
and any information that the investor would like to take into account while
making decisions regarding investment. The Act provides protection to the
employees who discloses such information or complains about the nondisclosure
by the company against retaliatory action by the employer.
In
the case of Lawson v. FMR LLC[18],
the U.S. First Circuit Court held that the employees of public traded companies
are only included and not the contractor of public companies who report of the
suspected fraud.
Protection provided under Dodd Frank
Act, 2010-
Dodd
Frank Act, 2010[19] was
a revolutionary legislation as it provided a safety net to the whistleblowers
against the retaliatory action from their employer. It was an improved version
of Sarbanes Oxley Act, 2002 which provided for protection to shareholders and
holding public companies accountable and officials of the company who are
engaged in wrongdoing.
Section
21F was added to the Securities Exchange Act, 1934 after the enactment of the
Dodd Frank Act, 2010 was passed. It provided that any employer may not demote,
suspend, harass or threaten the employee and take any retaliatory action
against him if he provides information to the SEC about the employer according
to the whistle blower rules, It also
provided that if the employee makes disclosures that have been provided
protection under the Sarbanes-Oxley Act he will be provided protection[20].
Section
21F (h) provides certain remedies to the employees if there is a retaliatory
action against them by their employer. It provides the right to whistle blower
to file a suit in federal court without the need for exhaustion of
administrative remedies that are present. It also provides for reinstatement to
the same position, double back pay and the cost that has been incurred in the
litigation.[21] It
also provides for a limitation period for the filing of the claim that is 6
years from the date of the retaliatory conduct but it shall not exceed 10 years
after the retaliatory conduct.
One
of the essential requirements to be eligible for these anti-retaliatory
protections is that the whistle blower must have a reasonable belief that the
information relates to the possible securities violation and the information
that is submitted shall be in accordance to the procedures that have been
provided under Section-IV.[22]
Also, it casts a duty on the whistle blower that he is having a genuine belief
that the information that he is going to disclose shows a “possible violation”.
It becomes necessary to mention the case of Egan
v. Trading Screen, Inc.[23]wherein
the court held that the prohibition against the retaliation and private right
of action will be available to the employee even if he did not provide the SEC
the disclosed information.
It
becomes important to mention that the anti-retaliation protections will be
available only if the employee reports the possible securities violation to the
SEC.
Also,
the Dodd Frank Act increases the ambit of the employee protections in
comparison to the earlier statutes. It extends its coverage to the employees of
the subsidiary or the affiliate companies of public companies. It also includes
within its ambit the foreign subsidiaries of U.S. public companies.[24]
Understanding “Protected Activity”-
Both
the legislations regarding the protection of whistle blowers provide that the
company shall not indulge in anti-retaliatory action if the employee engages in
“protected activity”. “Protected activity” means disclosures relating to
securities fraud, bank fraud and violation against the rule or regulation
framed by the SEC, or any provision of federal law which provides for
protection of shareholders against fraud. However, the law explicitly nowhere
mentions any particular language that must be followed by the whistle blower
while making disclosures. It becomes important to understand the opinion of the
courts regarding what should be the mode and what language should be used while
making disclosures.
In
the case of Collins v. Beazer Homes USA, Inc.[25],
the court held that the absence of any specific language or reference which
shall be used by the whistle blower means that Congress had not intended to
include any specific language. Also, the court held that law intended to be
more relaxed as to the burden placed on the whistleblowers when their
complaints may benefit the company’s investors.
In
the case of Carter-Obayuwana v. Howard University[26]
District of Columbia Court of appeals held that it was not necessary for an
employee to use a specific set of words while complaining. The court held that
the plaintiff is just required to alert the employer and make him aware that he
is lodging the complaint against the illegal conduct.
In
the case of Lerbs v. Buca Di Beppo, Inc.[27]
the Department of Labour’s Administrative Law Judge held that the whistle
blower must state the particular activities that identify the respondent’s
conduct that the complainant believes to be illegal. The activity complained of
shall be illegal and not merely different to industry practice.
Thus,
to constitute protected activity, the activity must relate to securities fraud,
bank fraud or wire fraud as they are clearly mentioned in both the
legislations. If the activity complained of does not relate to either of these
frauds then the disclosure will not come under protected activity.
Therefore,
the legislations as discussed above created a favourable environment for the
protection of the corporate whistleblowers. The legislations afforded them
sense of security both financially and mentally that they would be protected if
they report the illegal activities going on in their organisation. In the next
chapter the legislative framework regarding corporate whistleblowing in India
will be discussed.
Corporate
Whistleblowing In India
In a
country like India, which has not seen much development over the years for
determination of transparency, whistle blowing is a very competent tool to
understand and resolve the shortcomings of corporate governance. With increasing
complaints by whistleblowers across India, the need for a strong legal regime
for their protection is important. It is necessary to examine the current legal
system to analyze the strength and level of protection provided to a
whistleblower.
To
simply understand the meaning of the term ‘whistleblower’ it can be said as any
person who makes a ‘disclosure’.[28]Defined
as a written concern expressed in good faith by an employee, group of
employees, or even a third party, a disclosure is based on actual facts and is
not hypothetical. There was always a need to give meaning to the terms
"whistleblower" and "disclosure."
Many
recent charges of whistleblowers in publicly traded corporations require
investigation. In September 2019, "Ethical Employees" reported that
the Company's CFO and CEO had breached revenue recognition accounting laws.
According to a statement made in October 2019, the Audit Committee appointed a
legal company and an independent internal auditor to investigate the
allegations.
A
whistleblower complaint required by Regulation 30 of the SEBI (Listing
Obligation and Disclosure Requirement) Regulation, 2015 was not published by
the Bombay Stock Exchange (LODR). Deliberately failing to disclose under
Regulation 30 of the LODR before the complaints' generic assertions were
adequately investigated, the corporation issued a statement. In January 2020,
the firm announced that the Audit Committee had concluded its inquiry and found
no evidence of misconduct by the company or its officials, including the CEO
and CFO. The announcement summarised the study's conclusions and scope.
Several
other widely traded corporations have lately dealt with whistleblower charges.
A renowned private bank was recently sued by a whistleblower for allegedly
lending money to a company whose chairman had business ties to her spouse's
husband.[29] A
number of law enforcement agencies, including the Enforcement Directorate and
the CBI, as well as tax officials, took civil and criminal proceedings against
the former Chairman.[30]”
In another example, a
whistleblower complained to SEBI about alleged financial irregularities at a
major pharmaceutical company.[31]
But SEBI's investigation proved the claims were baseless. However, the case
caused considerable price swings.
The Whistle Blower Protection Act, 2014-
The Whistle-blower Protection Act, 2011 was signed by the
President of India on May 9, 2014. It was a momentous move since it gave for
the first time anti-retaliatory protection and whistle-blower protection. The
Act requires the whistle-blower to reveal their identity, which has many flaws.
It begs the question of how their identity will be protected if revealed.
Competition Act, 2002-
Section 46 of the Competition Act of 2002 imposes a
lighter penalty on anyone who reveals information regarding a cartel believed
to have engaged in anticompetitive conduct. This protection is only accessible
if the individual discloses the offences in full and truthfully. Additionally,
the information must be submitted prior to the investigation report. Regulation
3 of the Competition Commission of India (Lesser Penalty) Regulations, 2009
serves as a backup to Section-46 and stipulates that the person who discloses
the information must cooperate throughout the investigation and shall not
destroy or conceal the documents in order to qualify for the lesser penalty. It
is not a statutory entitlement of the complaint, and it is within the CCI's
discretion to
impose a punishment on the individual who disclosed the
information. Before reducing the sentence, numerous elements are considered,
including the stage at which the individual comes forward, the quality of the
information, the full facts and circumstances of the case, and the evidence
already in the hands of the CCI.
Protected Disclosure Scheme and
Whistle blower Policy-
The Reserve Bank of India in the year came up with the
Protected Disclosure Scheme[32]
in the year 2007, for Private Sector Banks and Foreign Banks. It allows the
employees of the bank, stakeholders and customers and public to lodge complaint
against the unfair practice of the bank. It was formulated because the Central
Vigilance Commission which was established by the Central Government was
limited to public sector enterprises and there was a need felt for a regulatory
mechanism for ensuring transparency in banks. This Scheme was meant to cover
all complaints including corruption, misuse of office, fraud, and noncompliance
with laws and regulations such as the Banking Regulation Act, 1949 and the RBI
Act, 1934.
Listed Companies and the law
By law, certain firms
must have a "vigil system" to report legitimate concerns.
It further adds that
such a process should be complemented by proper safeguards against
victimisation. The method must also be published on the company's website and
in the annual report.[33]According
to the Companies and (Meetings of Board and its Powers) Rules, 2014, a director
or employee who makes several frivolous complaints may be reprimanded by the
audit committee or a director appointed to serve on the audit committee. The Securities
Exchange Board of India ("SEBI") requires listed companies to adopt
and communicate a whistleblower policy to workers so they can report
unpublished price sensitive information leaks. SEBI has also devised an
incentive plan to encourage 'Informants' to report violations of insider
trading restrictions.[34]
Regulation 30 of the
Securities and Exchange Board of India (Listing Obligations and Disclosure
Requirements) Regulations, 2015 (“LODR”) requires listed businesses to notify
stock exchanges of material events.[35]With
the Companies Act of 2013, the Ministry of Corporate Affairs has published the
Companies (Auditor's Report) Order, 2020 ("CARO 2020"). A foreign
corporation as defined by the Companies Act of 2013 is subject to the Order.
CARO 2020 requires additional due diligence and disclosures from eligible
firms' auditors to increase financial transparency. Following the amendments,
corporations must now share information with auditors, including whistleblower
reports received throughout the year. The auditor frequently asks how the
company handled such
complaints, as well as
the nature and value of the complaints. In such situations, Indian law is
useless. The strategy drives such an approach. Regardless, a whistleblower
report is normally evaluated and examined based on the issues listed. These
demos help the company to move on from the issue and get ahead of schedule
before a controller arrives.
It's not just the
company's management that must establish anti-fraud rules and processes; it's
also up to the review panels to do so. Directors of a company with trustee
obligations must, among other things, work in the best interests of the
company, its shareholders, investors, and the local community. Using this
method, they must execute crucial exposures as needed.
Depending on the issue,
the investigating team may change. There is no magic recipe. To protect legal
privilege, legal counsel may conduct such investigations, collaborating with
forensic teams as appropriate. The statutory auditor's information gathering
methods have evolved. The statutory auditor rarely asks the firm or even the
investigative team for a lengthy explanation to ensure the accusations were
adequately probed. The statutory auditor is not satisfied unless the steps they
detailed are executed to their satisfaction.
Issues
Under Indian law,
listed corporations and several other types of companies must provide a
whistleblower policy that adequately protects whistleblowers. Then comes the
duty to swiftly notify the stock exchange of material events, such as
whistleblower allegations.
Notably, unlisted
private enterprises are not required to maintain a whistleblower policy or to
protect whistleblowers" (except the specific classes of companies
prescribed under the Companies Act). However, some large multinational firms
have created global best practices and whistleblower programmes. These policies
are voluntary, and failing to create or follow them has no legal consequences.
Implementing CARO 2020 could help solve this issue.
While the intent of the
law and the guidelines are good, the process for evaluating informant concerns
and ensuring guidelines compliance is unclear. For example, it's unclear when
or how to reveal informant complaints before the stock exchange.
It is also unclear how
an internal examination of whistleblower complaints should be conducted. While
the Companies Act 2013 and its rules need a vigil system and proper safeguards
for whistleblowers, they do not specify how such a mechanism should operate or
how complaints should be investigated. Again, implementing CARO 2020 may help
address this by requiring the statutory auditor to review how each
whistleblower complaint is handled.
Interestingly, a
former Tata Consultancy Services employee complained to SEBI about the
surveillance system itself.[36] These
examples highlight the need for more clarity in the application of
whistleblower policy and the investigation of complaints.
Whistleblower protection is one of
the major discourse that needs to be taken care of and in this regard the
confidentiality be given most importance. Once the scope of whistleblower and
activities to be reported under whistleblowing policy are discussed, it becomes
imperative to make structured authority that must be segregated according to the
class of information and hierarchy of official involved in the information
reported by whistleblower. There are as many as structured procedures for the
dissemination of information reported by whistleblower but the safest is the
only option as the safety of whistleblower is the foremost priority of the
whistleblower policy and its success on corporate level be ensured on the basis
of the protection they conceive to the whistleblowers. After making a viable
policy and structure of functioning at the corporate level, it becomes
imperative to implement it with the similar aspiration as of its inception and
in the said task, the governmental contribution will hike the standards of
compelling sanction attributable for effective implementation of the said whistleblowing
policy. On the very outset, it is also retrievable that the government agency
must be shaped as alternative and/or substitute forum for addressing
whistleblowing policy issues on the corporate level that must be administered
by the Ministry of Corporate Affairs. The major issue of thrust was to craft a
whistleblowing that must swathe an unidentifiable set of private entities that
are often hidden by virtue of their modus operandi and the set of activities
they are involved. There are as many as NGO’s and private firms that involve in
many economic activities and are yet wholly or partially relaxed with the
framework of whistleblowing and hence their inclusion in the corporate
whistleblowing policy mechanism will assure their transparent functioning that
would be in public interest.
Criticism
Of Whistleblowing
The basic argument is made is that
whistle blowing in not in the best
interest of the company. This policy goes against the interest of the
company as it hampers a free decision making by the board and implementing it
because it is a basic principle of the business to take risks. Higher the risks
higher are the profits. But if high risks are taken which does not result in
profits and the company incurs losses which will be termed as scams or may also
result in a huge profit for the company.
Reduces risk
“Awareness of the benefit of risk communication within a framework of
mutual responsibilities clearly defined in their Value Statements and /or Codes
of Conduct…”
When there is an overhanging
apprehension of whistleblowing it is clear that the amount of risk which a
company will be willing to take will subsequently reduce. The board of
directors will not be able to take any decision in the interest of the company with
a free mind because even if some decision if made which involves high risk and
can lead to a crash, a person who thinks that he is thinking in the best
interest of the company can easily leak the information and stop the company on
“ethical” ground to move in that direction. If there is reduce in risk taking
it will lead to reduce in profit maximization for the company.
As a consequence, the company will
not grow and stagnate as risks are the essence of the corporation. But this is
only to criticize internal form of whistleblowing which can be done by the
employees or the management of the company and not external whistleblowing
which is done by auditors, as they can be a useful tool for keeping a check on
the activities of the company. A strong internal system should be made through
which any discrepancies could be resolved and there is no requirement so
approaching an outside agency.
Employee confidence
“…These type of whistleblowing employees, who “blow the whistle”
properly, and for the right reason, are the very ones that the prudent employer
wants to retain, and certainly not drive away.”[37]
‘Right reason’ is the key word here.
It is difficult to ascertain that the employee is doing it because there is an
actual need to blow the whistle because there will be greater harm or if it is
to satisfy some personal interest. There is always risk of loyalty in the
organization. The employer will always be apprehended as there will be
distrust, friction and discord which will in turn effects the efficiency. It might
be beneficial in a long-term if a fair and just policy which is also flexible
in nature is established but it will only cause apprehensions and strain the
employer-employee relationship which leads to an unhealthy environment. The
board will not be as willing to share the ideas or involve the management or
any factor of the company, of expansion or new investments as there will always
be this fear of information going in wrong hands or if a greater risk has been
taken, a fear of reporting.
It does not matter how strong the
policy of a corporation is the whistleblowing employee will
always have to face consequences and
hardship even if right thing is done. That does not mean that they should not
do it because of apprehension of sanction or the consequences but it should
only be done if it is against the public at large. In other words, it should
not hamper the growth of the company. The employee should be sure of what he is
doing because a false or mistaken accusation will be a very big cost to the companyi.
e. negative publicity.
a.
Future
Difficulties
There is always a real risk to the
employee who has ‘blown the whistle’ along with his/ her family as they will be
affected by job loss which will lead to financial crisis and the whole career
of the employee will be in trouble. It will be painful on a personal level
emotionally, financially and even publicly. An employee doing such an act will
be tagged as disloyal by the co-workers in turn affecting the efficiency to
work. Whistleblowing should be taken as the last resort as it puts on stake the
company’s goodwill and the whole career of the whistleblowing employee.
b.
Determining
‘Morally Right’
Morality, as a philosophy is very
subjective in nature. It is difficult to determine what is good or bad, just or
unjust. Here the morally right will be informing or reporting any illegality or
fraud in the corporation which will harm the public. I agree with informing
certain dysfunctionalities like if some harmful medicines made by the
corporation which will affect the health of the public or even infringement of
any kind of privacy rights which the corporation if crossing but the public is
unaware. But blowing the whistle for the kind of investments the corporation is
investing into or the fund it has been raising- precisely the risks it is
taking. If this is done then the growth or company will be dead. The major
factor which makes a corporation or business reach great heights is the risk
taking. While doing this the company will at times face losses or even gain
profits which will further lead to enhancement in business. It is this risk
factor of the company which will in turn benefit the shareholders creditors as
well as the board.
“A Harvard
Business School study cautioned that: ‘A
world class tool is no guarantee of world class conduct….A code is only a tool
and like any tool, it can be used well or poorly-or left on the shelf to be
admired or to rust.”[38]
This is a very prominent observation
made by the Harvard Business School, that although there is lot of advantages
of whistleblowing as most of the scholars state as it improves the flow of
information and also a strong whistleblowing policy of a corporation may
attract shareholders as it will give them a sense of confidence. But, this
looks good and stands right only in theory; if we look at the practicability
then a strong whistleblowing policy can actually drive away potential investors
as it hampers risk taking. It will be difficult for them to disclose any
crucial information to the company. We can also say that it can be a very easy
tool in the hands or a adversary as it can be easily be used to the
disadvantage of the company.
Leaking information and passing on
the same to other parties can be done in name of whistleblowing. Hence, a
strong but flexible policy should be adopted keeping in mind both pros and cons
of the subject and the consequences thereto. This tool should be used carefully
and with great caution.
c.
Utilitarianism
A consequentiality-based ethical theory like utilitarianism is clearly
far broader than focusing simply on how the consequences of an action effect
oneself. As a matter of fact, it's a far broader assessment of how an activity
affects a much broader spectrum of constituents. Also known as
"stakeholders" If an action's effects on the target party are
unclear, the utilitarian approach seeks to learn more about the situation.[39]
Jeremy Bentham propounded the theory
of ‘utilitarianism’, which deals with greater good and also focusing on the
consequences of an act. The consequence is the key factor here as which in case
of whistleblowing is not advantageous for both the company whose whistle has
been blown as well as not for the employee who is doing this.
The company will face serious
consequences as the goodwill of the company will be damaged, because of this
damage in the most precious asset of the company (“goodwill”) there will be
further issues with the investors, trusting the future of the company in turn
leading to no growth of the company.It will also hamper future prospects for
the employee blowing the whistle of getting a job. It is often a company’s
retaliation to throw the employee out of the company or serious consequences
are faced and, in such environment, it is not healthy for that employee to work
in such environment.
This argument is not made in context
to when a whistle is blown for public benefit or which helps save health
hazards but for the corporation having too-liberal a whistleblowing policy
which can lead to stagnation of a company as risk taking is inversely proportionate
to a strong whistle blowing policy.
d.
Confidence
of a Third –party is affected
Third parties who include the
creditors and other companies which are willing to invest in the company will
also be not interested to be associated with the company because the whistle
blowing will hamper the goodwill of the company.
The Whistle Blowers Protection Act,
2014, has not been notified. It introduced a method for reporting unlawful,
unethical, and illegitimate behaviors within the organization.
The Act only applies to public sector and government companies. The Act
protects whistleblowers who report situations of corruption or power abuse.
However, the Act does not protect private sector whistleblowers from
retribution. Whistleblowers face retaliation since they are protected under the
law only to a limited extent.
The necessity to construct a vigil
method for directors and workers to express genuine concerns is only applicable
to listed firms, and it is up to the companies to choose and formulate the
vigil mechanism. The internal management of the company is in charge of
formulating mechanisms and handling information.
Also,
there is no monetary incentive which is provided to the whistle blower. It is
pertinent to note that in the United States, the monetary incentive which is
provided to the whistle blower has encouraged whistleblowers to come forward
with the complaints of corruption and other wrongdoings in the company. It was
reported that in the year 2012 that the Office of Whistleblower received more than
3000 tips and these included tips from foreign countries also.[40]
One
of the pertinent issues with the present Whistleblower Protection Act is that
it does protect anonymity. Therefore, it can be concluded that in India, there
is absence of adequate protection to the whistleblowers.
Therefore, by the above stated
reasons it is easy to say that the model of whistleblowing has failed and is
not in the best interest of the company. A better and proper model should be
devised which keeps intact the goodwill of the company and even the integrity
of the employee in the company. If strong whistleblowing policies are made then
the board will always be under apprehension and it will not be a very friendly
environment to work in that organization as there is no confidence between the
people working in the corporation.
The employee, before going for
‘blowing the whistle’ must approach the management or the board through
internal channels and raise concerns he has, this will help the company as well
as the employee if the problem is resolved internally without any harm to
company’s goodwill and the employee’s future. Approaching through internal
channels is a better idea than going to a public forum and breaking the pot.
The concept seems very individualistic and it shows a vested interest of
someone rather than getting something good out of it. It is seen as more of a
nuisance, a threat of exposure. It makes the working of a corporation very
unstable in nature as it is not uniform. It may destroy the credibility and
integrity of the employee which leads to psychological harm.
Whistleblowing is more of a duty than
a right. Again, making it an individual concept. The concept of internal
whistleblowing is not a very healthy procedure to follow for a work environment,
rather a strong external whistleblowing can be established which can keep a
bird’s eye view on the functioning of the company.
There are proper well established
laws regarding whistleblowing in USA and other jurisdictions like Australia
which are not currently passed by the Indian government. A faint recommendation
under company law and SEBI Regulation, which does not bind anything on the
company or the board. It is actually in the benefit of the interest of the
company that they can make their own policy of whistleblowing which will suit
the size, nature and values of the organization.
It can be concluded by saying that
whistleblowing as a tool for uncovering corporate scandals and frauds looks
like a great option in theory but practically it is backed by a lot of flaws
and loopholes. It is not in the best interest of the company and not even in
the best interest of the employee. A more flexible approach to whistleblowing
should be adopted by the corporations and proper internal channels should be
devised so that whistleblowing is not required at all.
Both companies and the law might be regarded
to play a role in encouraging whistleblowing. Companies must ensure that
whistleblowers have the right culture, top-level management support, and
high-level corporate leadership. Furthermore, the government must not only
draught but also ensure that laws controlling whistleblowing processes and
systems are implemented. In general, the level of whistleblowing activity is
likely to be influenced not only by legal protections for whistleblowers, but
also by regulatory responses to whistleblowing.
The
current legislation regarding protection of corporate whistle-blowers excludes
private and unlisted companies. There is over reliance on the self-initiatives
of the company which prevents the acceptance of international standards and
practices since companies according to their comfort implement mechanisms for
protecting and facilitating whistleblowing within their organisation.
There
is uneven balance of powers in vigilance committees which comprises of internal
members and in turn discourages the employees to report the legal and ethical
violations within the company.
It
becomes important for the board of directors of a company to act as responsible
upholders of trust and confidence and it is also the duty of the stakeholders
to spearhead the adoption and implementation of whistleblowing mechanisms that
are effective. It is the requirement of time that a robust legislation with provisions
to ensure vigil mechanism in case of unlisted companies is implemented in
India. It needs to be ensured that the whistleblowing complaints are not at the
discretion of management.
It
also becomes imperative to take guidance from the U.S regime and formulate
legislation that provides for separate entity to overlook the complaints of
whistleblowing.